Service Areas for Roadside Help in Las Vegas, NV

Las Vegas is home base, and the line also covers Henderson, North Las Vegas, Paradise, Spring Valley, Enterprise and Summerlin. Those are the places listed below. Call (725) 587-2333, say where you are, and you get a straight answer on whether a truck can reach you.

The valley is wide, and the roads that tie it together are I-15, US-95, the Beltway and the boulevards that cross them. A call from Summerlin and a call from Henderson are about as far apart as the valley gets, so the operator asks for your location first and quotes with the distance in mind. Out beyond the valley, toward Red Rock Canyon, Lake Mead or the highways to Utah and California, give your location and the operator tells you whether it is something a truck can reach. There is no list of every street; if you are in the valley, call.

Yes. The Strip and the airport sit mostly in Paradise, and downtown is in Las Vegas, and both are covered. Calls from parking structures, valet lines and hotel lots are common. Tell the operator the level and the nearest column or sign, so the truck can find you.

Traffic and parking structures slow things down along Las Vegas Boulevard, Tropicana Avenue and Flamingo Road, so a truck coming to a car on a garage level needs to know the entrance and the level. If the car is in a resort parking structure, say the name of the property and the level. Some structures have height limits that keep a larger truck out, in which case the operator may suggest a lower level or a nearby lot to meet you. For a jump start or a lockout, the operator can usually come on foot with the tools. A flat tire in a garage is often an easy job, because the surface is level and shaded.

Tell the operator where you are, and you get a straight answer. Some spots beyond the valley can be reached and some cannot. Desert pull-offs near Red Rock Canyon and the Lake Mead roads are within reach for tire, fuel and winch-out calls in many cases.

Distance is the main factor outside the valley, along with the road itself. A paved pull-off on a main road is straightforward. A dirt track off the pavement may need a winch truck, or may not be reachable at all. Cell coverage can be thin in canyons and at the edges of the valley. If you have signal, share your location with the operator by text so the pin shows the exact spot. If you do not, note the road, the direction and the last landmark you passed. In summer heat, keep water with you and stay in the shade if the wait is long.

Give the road name, your direction and the nearest exit or cross street, and share your phone location by text. Visitors often do not know the street names. A hotel name, a store sign or a freeway exit sign works just as well as an address.

Las Vegas has many visitors who rent a car, drive somewhere unfamiliar and have a problem. The operator is used to calls like that and will ask simple questions. Look for green freeway signs, store names, the hotel or casino you can see, and which direction the sun is. Phones can also show a blue dot on a map and share it. On the Strip, say which side of Las Vegas Boulevard you are on and the nearest cross street, such as Tropicana Avenue or Flamingo Road. If you are in a rental car, mention it, because the rental company may have its own number to call as well.